How do I purchase a product from Emels?
You can make your purchases by clicking the product you wish to have and follow the directions. Alternatively, you can call or whatsapp 0209335657 to place your order. Order being delivered outside Accra must be paid for via mobile money.
How much does shipping cost?
Purchases over GHS200 Cedis within Accra is free. Standard shipping within Accra is GhS10.00. Shipping outside Accra is calculated by the total weight of your order.
When will my order ship?
Orders are usually shipped out the same day. Packages being delivered outside Accra may reach the buyer within 2-4 working days.
How do I pay for my purchase
We currently accept payment by cash or mobile money. Customer can opt to pick up their products from our office at Baatsona - Spintex Road, Accra where payment can be made. If your order is being delivered to you, you can opt for cash on delivery (COD) or pay via mobile money.
What happens if I received the wrong products?
In the rare occasion that you received the wrong product, please contact us at email@example.com right away and we can get you the right products.
How do I get in touch with someone from Emels?
You can reach us via phone from Monday to Friday on +233209335657. You can alternatively send us an email – firstname.lastname@example.org
I am a maker of organic products, how can I submit a product to Emels for review?
Kindly send us an email at email@example.com.